Established in 1941, Minky Homecare are world leaders in laundry and textile manufacturing. With 5 sites across Greater Manchester, we employ hundreds of local people, and provide the highest quality service possible.
With Minky ironing boards and ironing board covers being found in over 70% of UK homes, shop with confidence from a brand you can trust.
As one of the only UK manufacturers of ironing boards, plastics and covers, we have built a strong reputation with customers, and supply most major retailers across the UK, Europe and USA. This includes brands such as Asda, Tesco, Dunelm, Argos and many more. We also supply many retaillers with their own brand in cleaning and other areas.
Our product range is vast and provides something for every home, from laundry baskets, to ironing boards and clothes airers, there is something to kit out every laundry routine! Outside of laundry, our cleaning cloth range is huge and consists of microfibre cloths, scourers and our best selling M Pad & M Cloth ranges.
Moving onto floorcare, our range of mops, brushes and brooms provide everything you need to keep your floors looking fresh and shiny. Our storage range provides kitchen cupboard storage solutions, sink accessories, washing up bowls and even beauty organisation.
Shop our bins & recycling range for simple, waste solutions. With our popular range of food waste caddies available in various colours, there is a style to fit every kitchen.
Our gifting range & blanket range provide both comfort and luxury for yourself, or friends / family! From heated blankets, to weighted blankets and luxury throws, our range provides the ultimate cosy and comfortable experience.
Fancy a bargain? Our clearance range has the best quality end of line products, perfect condition, just making room for new ranges.
So, what are you waiting for! Shop our range of Minky products, all in one place. If you need any help, our customer service team are on hand at support@minkyhomecare.co.uk for any assistance.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. If you need assistance please contact our Customer Care team who are available Monday - Friday 09:00 - 17:00
Vale Mill (Rochdale) Ltd, Robinson Street, Rochdale, OL16 1TA
- Where are you based?
- We're based in Rochdale, with all our products dispatched from our warehouse in the North West of England.
- Is you Customer Care team in the UK?
- Yes, our customer care team works from our Head Office in Rochdale.
- How do I get in touch?
- You can call us on +44 3300 033 555 or email support@minkyhomecare.co.uk. Alternatively, please visit our contact page for full details.
- Has my order gone through?
- A few hours after placing your order, you should receive a Confirmation Email stating your order is being processed.
- Has my order been dispatched?
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You will receive a Dispatch Confirmation email once your order has been dispatched. Due to high volumes of orders being sent out, please allow 6 working days after receiving your Order Confirmation email to receive your items. If you order in stock products together with pre-order products, your order will be grouped together and will arrive as a single delivery when the pre-order stock becomes available.
- Why is my tracking not working?
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All of our Bundles are sent out with Royal Mail. If there is no information showing for your tracking number please wait 24 hours and try again. If no tracking information appears for 72 hours then please contact us. Please allow 3 to 5 working days for delivery after receiving the dispatch confirmation email.
- Can I amend my order?
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No, orders cannot be amended once they are placed. Please ensure you check and double check all components of your order including Delivery Address, Product Quantities and Email Addresses at checkout before confirming your order.
- Orders over £30 to UK mainland addresses are delivered for free. A postage charge of £3.00 is added to orders with a value of under £30.
- Orders of larger (non-Royal Mail deliverable) items to some more remote areas are subject to a supplemental delivery fee, to cover the extra cost of delivering to these regions. Delivery areas subject to this supplemental charge include some Scottish regions, Scottish Highlands, Channel Isles, Northern Ireland, Isles of Man, Wight, Scilly, Orkney and Shetland (postcode areas beginning: AB, BT, HS, IM, IV, KW, PA, PH, PO, ZE). This will be automatically calculated and applied in the checkout once you have entered your delivery address postcode.
- Most orders are processed and dispatched within 2 working days of ordering and are delivered 2-3 working days after dispatch. Please allow longer for delivery during peak times and during promotional events.
- You will receive an email with the courier details and a tracking number, if applicable, when we've dispatched your order. We only dispatch orders on weekdays (Mon- Fri) and do not dispatch on weekends or bank holidays.
- We deliver Monday to Friday, but can make special arrangements, please phone us for details.
- Larger items will require a signature and cannot be delivered without one.
- If you order in stock products together with pre-order products, your order will be grouped together and will arrive as a single delivery when the pre-order stock becomes available.
- If your packaging looks damaged on arrival, please sign for it as “damaged” with the delivery driver. Please check all contents on arrival and let us know straight away if any parts are damaged or missing, and we will resolve this for you. Any damage in transit must be advised within 24 hours.
- When ordering please read the full product information to ensure you are happy with your purchase.
- Please also double check your order confirmation email to confirm the shipping address, item quantities and products ordered are correct.
- If you wish to cancel your order, please contact us immediately to ensure minimal costs are incurred.
- All items and packaging are checked upon leaving our warehouse. In the unfortunate event your item arrives damaged please notifiy the courier in all instances. Please do not accept delivery if there is apparent damage - tell the courier and then contact us of the issue.
- Returns are accepted within 30 days. If you wish to return an item please contact us quoting your order number.
- You will be responsible for the cost of returning items to us.
- This does not affect your statutory rights.
- Refunds will only be given after the returned item has been received and inspected and you should use a registered post or recorded delivery when returning goods.
- The address for returning items is. Please ensure your name, address and order number is included with the package.
Minky Direct Returns
Vale Mill (Rochdale) Ltd
Barlow Street
Rochdale
OL16 1TG
- If you have any questions about delivery or returns please contact us.
A pack of 2 replacement corner sections for an Easy Loader indoor airer.